Order & Return Policy
At MediGlam Hub, we aim to provide a seamless shopping experience for beauty products and medical supplies. Please read our order and return policies below.
1. Placing an Order
- Orders can be placed through our website: https://mediglamhub.com/.
- Ensure all information, including shipping details, is accurate before finalizing your order.
- You will receive an order confirmation email once the purchase is successful.
- Prescription-based medical products require valid prescriptions before processing.
2. Order Processing & Shipping
- Orders are processed within 1-3 business days.
- Delivery times depend on the shipping method chosen at checkout.
- Tracking details will be emailed once the order is shipped.
- Temperature-sensitive medical products are shipped with appropriate packaging.
3. Return & Refund Policy
- For beauty products, returns are accepted within 5 days of delivery if the item is unopened, unused, and in its original packaging.
- Due to health and safety regulations, medical products, prescription drugs, and personal care items are non-returnable unless received damaged or incorrect.
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Refunds will be processed within 30 business days after receiving the returned item.
4. Exchanges
- Exchanges are only applicable for beauty products in unopened condition.
- Medical products cannot be exchanged due to safety concerns.
- If you wish to exchange an item, please contact our support team to check availability.
5. Cancellations
- Orders for beauty products can be canceled within 2 hours of placing them.
- Orders for prescription and medical products cannot be canceled once processed due to legal and safety reasons.
- Once an order has been shipped, cancellation is no longer possible.
6. Contact Us
If you have any issues or inquiries regarding your order or returns, please reach out to us:
MediGlam Hub
Website: https://mediglamhub.com/
Email: info@mediglamhub.com
We appreciate your trust in MediGlam Hub and strive to provide excellent service!